Frequently Asked Questions

Frequently Asked Questions 💎

About MINARA BIUTY

What types of products does MINARA BIUTY offer?

MINARA BIUTY specializes in women's fashion, providing a diverse collection of stylish apparel designed to empower women. Our offerings include trendy pieces such as backless bodycon mini dresses that blend elegance with a modern aesthetic.

Ordering & Sizing

How can I ensure the right fit when ordering?

To select the appropriate size, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements to help you choose the best fit for your body type. If you are between sizes, consider sizing up for comfort.

Shipping & Delivery 📦

How long does shipping take?

Shipping times vary based on your location. Generally, delivery takes between 7 to 15 business days for most countries. Please note that shipping may take longer during peak seasons or holidays.

Do you offer international shipping?

Yes, MINARA BIUTY provides worldwide shipping. Shipping costs are calculated at checkout based on your destination. If your area is not covered, we will reach out to find a suitable solution.

How can I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress. This allows you to stay updated on your order's status.

Returns & Refunds 🔄

What is your return policy?

We offer a 30-day return policy from the date of delivery. To be eligible for a return, items must be:

  • In their original condition, unused and undamaged
  • With all tags and packaging intact

Please contact us at support@minarabiuty.com to initiate the return process.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with clear photos of the issue. We will promptly address the situation by either sending a replacement or issuing a refund.

Payment & Security 💳

What payment methods do you accept?

MINARA BIUTY accepts various payment methods, including:

  • Major credit cards
  • PayPal
  • Apple Pay
  • Google Pay
  • Shopify Pay

All transactions are processed securely to ensure your information is protected.

Customer Support 📧

How can I contact customer support?

You can reach our customer support team:

We are here to assist you with any inquiries or concerns you may have.

Still have questions?
Don't hesitate to contact us - we're always happy to help! 💖